Intellicampus and ServiceNow Team Up To Revolutionize Higher Education with Agentic AI-Powered Student & Staff Experience
Miami, FL – Intellicampus, an EdTech startup founded by two partners from Beyond Academics - a leading management consulting firm in higher education, today announced a product development alliance with ServiceNow Designed in partnership with leading higher ed institutions, Intellicampus's industry-first Agentic AI experience for students and staff seamlessly integrates with ServiceNow's robust workflow automation platform. The result is an end-to-end experience - from application to graduation - and even lifelong learning.
The Intellicampus platform addresses the growing need for personalized, efficient, and intelligent interactions within the higher education student and staff experience. By combining AI agents trained in specific aspects of higher ed capabilities such as financial aid, application processing, scheduling, and advisement with ServiceNow's proven workflow engine, universities and colleges can now:
Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.
• Provide Personalized Student Support: By leveraging Agentic AI to proactively address student inquiries, offer tailored guidance, and streamline complex processes like enrollment, financial aid, and academic advising, all with the enterprise-level security of the ServiceNow platform.
• Enhance Staff Efficiency: Institutions can automate routine tasks, streamline administrative workflows, and empower staff with intelligent insights, enabling them to focus on strategic initiatives and student success.
• Create Seamless Digital Experiences: Schools can now deliver a “single pane of glass” experience for students, faculty, and staff despite data sitting in dozens of disparate systems across the campus enterprise.
• Scale Intelligent Automation: Institutions can leverage ServiceNow's powerful workflow capabilities to build and scale complex processes, ensuring consistent and efficient service delivery across the entire institution.
"We are thrilled to partner with ServiceNow to bring the power of Agentic AI to higher education," said Joe Abraham, CEO at Intellicampus. "This collaboration will empower institutions to deliver truly personalized and intelligent experiences, ultimately driving student success and operational efficiency. By combining our ability to train and optimize AI agents in the right higher ed context with ServiceNow’s robust platform, we are setting a new benchmark for digital transformation in education." Co-founder and industry thought leader Matt Alex said “I left the comfort of a Big 5 consulting firm partnership with the vision to transform higher education, and Intellicampus’ alliance with ServiceNow enables that vision today.”
Partnerships succeed best when we lean into our unique skills and expertise and have a clear view into the problem we’re trying to solve,” said Erica Volini, executive vice president, worldwide industries, partners, and go-to-market at ServiceNow. “Intellicampus's higher education AI agents extends our reach well beyond where we can go alone and represents the legacy and goals of the Now Platform. I am thrilled to see the continued innovation we will achieve together to help institutions succeed in the era of digital business.”
Institutions across the US and Canada are being invited to complimentary AI design sessions with IntelliCampus, and select institutions are being invited as design partners and pioneer users of the platform on schedule to be deployed Summer 2025.
More in News

